# Welcome

Thank your for purchasing the Intelligent Super Gateway (iSG). This online knowledge base (KB) portal will guide you how to use the gateway with your smart home devices and utilize its advanced features.

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<mark style="color:red;">**IMPORTANT NOTICE (FOR ISG BOX USERS):**</mark>

1. After logging in, please complete all available updates as soon as possible. For detailed steps, refer to the [**Update Announcement**](https://kb.linknlink.com/isg/faq/announcement/new-update-package-for-the-isg-box). (The factory default software version may cause Home Assistant to fail to restart automatically. The latest update package resolves this issue and upgrades Home Assistant to version 2025.12.2.)
2. If you do not wish to use the additional features provided by iSG, you can log out and access Home Assistant directly. Simply note the iSG’s IP address and access it from your PC or Mac at:\
   **<http://IP:8123>**
3. iSG does not collect your private data. If you do not need features such as remote access, you may also disconnect the device from the Internet. The built-in Home Assistant can operate fully locally without an Internet connection.

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To read in different languages, please click the links below:

English | Español | Português | Français | Deutsch (coming soon)

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-book">:book:</i></h4></td><td><a href="welcome/introducing-isg"><strong>Basic Knowledge</strong></a></td><td>Learn basic information before use</td><td><a href="https://www.gitbook.com/">https://www.gitbook.com/</a></td></tr><tr><td><h4><i class="fa-message-question">:message-question:</i></h4></td><td><a href="../faq"><strong>FAQs</strong></a></td><td>Extend your workflow</td><td><a href="https://www.gitbook.com/">https://www.gitbook.com/</a></td></tr><tr><td><h4><i class="fa-discord">:discord:</i></h4></td><td><a href="https://discord.com/invite/SstkRMxnT8"><strong>Discord Community</strong></a></td><td>Join for tech support and in-depth discussions</td><td><a href="https://www.gitbook.com/">https://www.gitbook.com/</a></td></tr><tr><td><h4><i class="fa-facebook">:facebook:</i> </h4></td><td><a href="https://www.facebook.com/groups/linknlinkisg"><strong>Facebook Group</strong></a></td><td>Join for product discussions and get promos</td><td><a href="https://www.gitbook.com/">https://www.gitbook.com/</a></td></tr><tr><td><h4><i class="fa-whatsapp">:whatsapp:</i></h4></td><td><a href="https://wa.me/8613588808566"><strong>WhatsApp Support</strong></a></td><td>Chat with us for instant support (basic use / orders)</td><td><a href="https://www.gitbook.com/">https://www.gitbook.com/</a></td></tr><tr><td><h4><i class="fa-envelopes">:envelopes:</i></h4></td><td><a href="mailto:support@linklink-iot.com"><strong>Email Support</strong></a></td><td>Send us Email for support (basic use)</td><td><a href="https://www.gitbook.com/">https://www.gitbook.com/</a></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kb.linknlink.com/isg/getting-started/welcome.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.