iSG
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      • iSG MAX with the error message "Failed to get device license information"?
      • Why I Can't Get Zigbee Firmware Update on iSG Display Max
      • How to use USB drive to Update iSG firmware?
      • How to use Opera to Update firmware?
      • How to transfer from an old iSG to a new iSG?
      • How to upgrade iSG to support HA to the latest version? 【update 20/03/2025】
      • Upgrading Original iSG Display to Support HA to the Latest Version
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On this page
  • How to Update iSG and HA Software
  • I. Definitions
  • II. How to Update before V20102
  • III. How to Update after V20102
  1. Settings

Firmware Updates

PreviousRestoreNextiSG Software

Last updated 10 months ago

How to Update iSG and HA Software

I. Definitions

  • iSG Software: The primary software and user interface running on iSG >

  • HA Container: The environment that supports running Home Assistant (HA) on iSG, but does not include HA features itself >

  • HA Service Pack: The latest HA service compiled from the official HA release, including core functions for smart home, and updated for major releases >

II. How to Update before V20102

  1. Remove the Zigbee Dongle.

  2. Download the latest version of iSG Software, HA Container and HA Service Pack and save them to a USB drive or SD card. (Please format your USB drive using FAT32 first, then save the download files)

  3. Update iSG Software: Click Settings - Firmware Update - Update iSG. After the udpate is successful, the iSG will automatically restart.

  4. Update HA Container: Click Settings - Firmware Update - Update HA Container. After the update is successful, the iSG will automatically restart. Then back up Home Assistant. There are two methods to back up: (1) In the iSG, click on Settings - Backup. It may take up to 5 minutes, so please be patient. (2) Access the built-in HA of the iSG through a computer browser on the same local network (http://iSG-IP:8123), click on Settings - System - Backups - Create Backup, and after the backup is completed, click to download and save to a USB drive.

  5. Update HA Service Pack: After the backup is successful, in the iSG, click Settings - Firmware Update - Update HA Service Pack. After the HA service pack is updated, in the iSG left sidebar select Settings - Restore - Restore HA. If you backed up through the iSG, you can directly select it. If you used a USB drive for the backup, click choose from files.

NOTE: No matter what version your iSG is now, you can upgrade directly to V20102.

III. How to Update after V20102

  1. After your iSG is upgraded to V20102, you no longer need to use a USB flash drive for subsequent upgrades.

  2. iSG will automatically check for the latest updates in the firmware update. For example, it will detect that the latest version is V20103. You only need to click Update and follow the wizard prompts to complete the upgrade.

Get iSG Updates
Get HA Container Updates
Get HA Service Pack Updates