# Add BroadLink Devices iSG doesn't support importing devices directly from the BroadLink App. You need to add BroadLink devices to the LinknLink App first and then follow the instructions for "Add LinknLink Devices" to import them to iSG. **But you don't need to set up BroadLink devices again in LinknLink App!** The best approach is to unlock the devices in the BroadLink App, and the LinknLink App will automatically discover these devices on the "Add New Device" page. To unlock the device in BroadLink App, enter device page, navigate to "Device Settings" and disable "Lock Device" option. {% embed url="" %}
Although LinknLink supports the BroadLink protocol and can discover all BroadLink WiFi products in the LinknLink App, there might be still some of them unsupported in LinknLink App. If you encounter any unsupported devices during the adding process, please provide us with two crucial pieces of information: the device model and its PID (found in Device Info in the device settings). We will add support for this device within 24 hours. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kb.linknlink.com/isg/using-isg/devices/other-knowledge/add-broadlink-devices.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.