9️⃣Updates

How to Update iSG and HA Software

I. Definitions

Before V20096: iSG did not have more update options. From V20096 and later: There are three options available to select the type of update:

  • iSG Software: The primary software and user interface running on iSG > Get iSG Updates

  • HA Container: The environment that supports running Home Assistant (HA) on iSG, but does not include HA features itself > Get HA Container Updates

  • HA Service Pack: The latest HA service compiled from the official HA release, including core functions for smart home, and updated for major releases > Get HA Service Pack Updates

II. How to Update

  1. Remove the Zigbee Dongle.

  2. Download the latest version of iSG Software, HA Container and HA Service Pack and save them to a USB drive.

  3. Update iSG: Click Settings - Firmware Update - Update iSG. After the udpate is successful, the iSG will automatically restart.

  4. Update HA Container: Click Settings - Firmware Update - Update HA Container. After the update is successful, the iSG will automatically restart. Then back up Home Assistant. There are two methods to back up: (1) In the iSG, click on Settings - Backup. It may take up to 5 minutes, so please be patient. (2) Access the built-in HA of the iSG through a computer browser on the same local network (http://iSG-IP:8123), click on Settings - System - Backups - Create Backup, and after the backup is completed, click to download and save to a USB drive.

  5. Update HA Service Pack: After the backup is successful, in the iSG, click Settings - Firmware Update - Update HA Service Pack. After the HA service pack is updated, in the iSG left sidebar select Settings - Restore - Restore HA. If you backed up through the iSG, you can directly select it. If you used a USB drive for the backup, click choose from files.

NOTE: Starting with iSG version 20096, update files can also be stored on an SD card.

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