# Push Notifications ## Troubleshooting Push Notifications in LinknLink Are you not receiving push notifications on your phone despite enabling alerts for your LinknLink sensors? If you've confirmed that your device history shows triggered events (e.g., person detected, temperature exceeded) but haven't received a notification, please follow this troubleshooting guide: ### 1. Check for Routine Records In the LinknLink app, go to "Me" > "Notification Center" > "Routines." Look for routine records triggered by your events within the relevant timeframe. If there are no records: This could be due to a service error. Please contact our support team with screenshots of your notification settings, device history, and the Notification Center. ### 2. Review Existing Routine Records If routine records match your device history: The notification was created successfully, but the delivery might have failed due to the following: Notification Settings: Ensure notifications are enabled for your phone and the LinknLink app. Multiple Devices: If you're logged into LinknLink on multiple phones, notifications will only go to the most recently used device. If you continue to experience problems, please reach out to our support team for further assistance. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kb.linknlink.com/kb/smart-home-devices/common/device-settings/push-notifications.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.