How to upgrade iSG MAX to support HA to the latest version?

Starting from this version, we have completely upgraded the container architecture of iSG. Subsequently, it will support continuous updates of iSG built-in Home Assistant to the latest version.

1. Backup iSG MAX

Go to iSG Settings - iSG Firmware / backup - Backup iSG, save backup file to USB drive

2. Backup Home Assistant

Go to iSG Home Assistant - Settings - System - Backup, save backup file to USB drive

Please refer to the iSG and Home Assistant backup guidance. https://kb.linknlink.com/isg/settings/backup

3. Flash iSG MAX image to the latest version

If you are experiencing Wi-Fi connection issues with your iSG MAX, please flash the iSG image to the latest version. If there are no issues with the Wi-Fi connection, you can skip this step.

Please refer to the Flashing iSG System Image. https://kb.linknlink.com/isg/settings/firmware-updates/flashing-isg-system-image

4. Download iSG Update File to USB drive

Please go to https://kb.linknlink.com/isg/settings/firmware-updates/isg-software, Find the latest update file V20134_x64 download link, download and save to USB drive.

5. Install iSG Update

Go to iSG system - storage - usb drive, find the iSG update APK file and select to install.

Please refer to the "How to use USB drive to Update firmware" guidance. https://kb.linknlink.com/isg/faq/firmware-update/how-to-use-usb-drive-to-update-isg-firmware

6. Follow wizard to Install Home Assistant and Zigbee2MQTT

After upgrading the iSG software, the device will reboot and enter the installation wizard. Please complete all the addition steps according to the procedure.

7. Reconfigure Home Assistant Settings

If it is a brand new iSG installation, you can skip this step. If it is an iSG that has been used before, after backing up and restoring the data, you will need to reconfigure the HA settings.

Go to iSG settings - Local HA - Start Initialization

After the configuration is complete, the HA service state should display as "Running".

8. Congratulations

You have completed the installation process. If you encounter any issues during the addition process, please contact our technical support in a timely manner through the Discord community https://discord.gg/SstkRMxnT8

FAQ

1）After the upgrade, can I still use the Home Assistant ZHA Integration to add Zigbee devices?

Answer: No, after the upgrade, you can only add Zigbee devices using the Zigbee2MQTT service, and the entry point for adding devices will be directly through iSG Device - Add Device - Zigbee.