🗒️Zigbee Firmware (USB Dongle)

To meet the demand for using Zigbee Dongle within the iSG's built-in Home Assistant, we have rapidly adapted the Zigbee Dongle for Home Assistant compatibility and are publishing the upgrade process here.

Please note: After upgrading, the Zigbee Dongle will only be compatible with Home Assistant and cannot revert to the previous iSG version. Consider carefully before upgrading.

Zigbee Dongle Upgrade Steps：

1. Download Firmware Tool: Click either link below to download the Firmware Tool Pack to a Windows PC (not supported on Mac).

   Download_1 | Download_2

2. Extract and Run Tool: Unzip zbck-tool-2.1_en.zip into a folder and run the TestTool.exe file within that folder.

   
3. Prepare File: Drag and drop the ncp-uart-sw-nodcdc-13p7.gbl file to the specified location in the application interface.

   
4. Connect Device: Insert the Zigbee Dongle into the PC’s USB port and select the correct COM port.

   
5. Start Upgrade: Click the button and shows "Now normal device | Press switch to ZBCK" , select Xmodem to start the upgrade, and monitor the progress bar until completion.

   

   
6. Confirm Upgrade Completion: A popup window will appear once the upgrade is complete; click “确定” to confirm (note: there is language display issues in the tool).

   

Using the Zigbee Dongle in Home Assistant：

1. Connect the Device: Insert the Zigbee Dongle into the USB A port of the iSG and select “HA” mode through Settings -> USB Function.

   
2. Add Integration: Log into the built-in Home Assistant on iSG, navigate to Settings -> Devices and Services -> Add Integration, search for and add ZHA.

3. Configure Integration: After completing the ZHA integration, select the device path (e.g., /dev/ttyUSB0). If not recognized, try re-inserting the Dongle and adding ZHA again.

   
4. Create Network and Add Devices: In ZHA settings, choose “Create a network,” select a room, and click “finish”. Then, find the Zigbee integration in Devices and Services, click “Configure” -> “Add Device,” and reset your Zigbee device to allow HA to automatically search and add it.

   

   

   

   

If you encounter any issues during the upgrade or configuration process, please contact our support team immediately at: [e-mail]. We hope you successfully complete these steps and enjoy the convenience brought by smart home technology!